Fuel Surcharge

Please note a fuel surcharge of $10.00 per person applies to all Sydney tours.

All tours are sold on a per seat basis. Almost all flights are confirmed with a minimum of 2 passengers unless otherwise stated. Single passengers are welcome, however the flight is not confirmed until a second passenger is travelling.

Please advise the level of assistance required and whether the passengers are in a wheelchair, so that we can accommodate their needs with ease. Please note that wheelchairs can be carried on selected aircraft, providing they are collapsible. Staff are not permitted to lift any passengers.

Child Age/ Infant Policy

Infants are classified as 0-2 years, and may travel free of charge, on their parent's lap. Please note that only one infant may travel unrestrained within an aircraft.
Children are classified as 3-12 years of age inclusive, and must be accompanied by an adulton the flight. The minimum age for flights with no doors is 12 years of age.

For legal and safety reasons, all passengers are weighed prior to boarding. Individual weights in excess of 110kg (or 250 pounds or 18 stone) may incur a surcharge for an extra seat.

When cancelling a reservation, the following charges apply:

Cancellation fees will be levied relative to the amount of notice given:

1 Day Notice, 50% cancellation fee applies.  Day of departure 100% fee applies.

In the event of a guests' non-appearance for a pick up, a 100% cancellation fee applies. The tour company will be contacted immediately in writing to advise of the no-show, and subsequent applicable charges. Alternatively, your credit card will be debited for the relevant cancellation fee.